Cookie Business FAQs

Hey Cookie Lovers, 

I'm often asked how I got started in the Cookie Business and how I manage my Cookie Empire. Here are my answers to some of the most common questions that I receive. My hope is that it can provide you some direction on your journey. Happy Baking!

Q: I want to start a cookie business, can I meet with you to discuss the steps to get started?

A: Congratulations on making the decision to start a cookie business. It's an exciting journey! I am very much in the throes of building my cookie empire too and although I would love to sit down one-on-one with you, unfortunately time does not permit me to meet do so. However, I do encourage you to reach out to SBA, SCORE, and the TN Small Business Development Center or respective Small Business Centers in your city. All of these sources have been extremely helpful to me over the years. They offer classes, mentors, and coaches that will show you exactly where to start i.e. business licenses, business structure, trademarks, etc. 

Q: Who designs your labels? 

A: I design my own labels using Avery labels can be purchased on Amazon or at any Office Supply store. They have templates that allow you to create designs and print right at home. You may also opt to have them printed by Avery. Don't be afraid to check Google for Label Design help. 

Q: Where do you get the boxes for your cookies? 

A: Over the past few years, I have utilized a lot of different places but I highly recommend Michaels, Amazon, or any local baking supply store. 

Q: I have been baking for a while and now I want to start shipping. Can you help me with shipping? 

A: Shipping is a tough and tedious process and the rules vary by state. First make sure you are set up (business license, proper insurance, proper shipping products) to ship baked goods. There are a lot of risks with shipping food items from state to state or across the country and you want to ensure that you and your business are protected. Next, research rates and available systems with USPS, Fedex, UPS, DHL, etc. Then, determine what you'll be shipping, perfect the packaging process, and practice shipping to a loved one who wouldn't mind receiving cookies. Lastly, weigh your options and know that shipping in/out of state is not a service that you have to offer right away. Consider delivery and pickup options in your local city and then add shipping when you've figured out the process. 

As I receive more questions, I'll add them here with answers. Check back often. Feel free to send specific questions to and when time permits, I'll answer them here.

In the meantime, research, take classes, read books, and don't be afraid to fail. Building a business isn't easy but it's worth it!